Privacy Policy

1. Introduction

OHM Astro Global (“OHM Astro Global”, “we”, “us” or “our”) respects the privacy of individuals who visit our website, contact us, request consultation services, enquire about educational programmes or communicate with us regarding professional collaboration.

This Privacy Policy applies to information collected through our website, enquiry forms and other communication channels used in connection with OHM Astro Global services.

2. Information We May Collect

Depending on how you interact with us, we may receive information such as:

• Full name
• Mobile or WhatsApp number
• Email address
• Consultation or enquiry details
• Information voluntarily provided during a consultation enquiry
• Course or educational enquiry information
• Professional project information provided for collaboration
• Website usage or technical information where applicable

For Astrology-related consultations, users may voluntarily provide information such as date, time and place of birth when required for the requested service.

3. How Information Is Collected

Information may be provided directly by you through:

• Contact or enquiry forms
• Consultation booking requests
• WhatsApp communication
• Telephone calls
• Email communication
• Educational programme enquiries
• Professional collaboration enquiries

Certain technical information may also be collected automatically when you visit the website, depending on the website’s analytics, cookies and related technologies.

4. How We Use Information

Information provided by users may be used for purposes such as:

• Responding to enquiries and consultation requests
• Scheduling or coordinating consultation sessions
• Understanding the user’s requested service
• Providing educational programme information
• Handling professional collaboration enquiries
• Communicating regarding requested services
• Improving our website, services and user experience
• Maintaining appropriate business and service records
• Complying with applicable legal or regulatory requirements

5. Consultation Information

Information shared for an Astrology, Vastu, Numerology, Palmistry, Tarot or other consultation is used to understand and provide the requested service.

Users should share only information that is relevant and necessary for their requested consultation.

Consultation guidance is provided for informational, traditional or reflective purposes as applicable and does not replace qualified medical, legal, financial or other professional advice.

6. Third-Party Services & Communication Platforms

Depending on the service requested, communication or consultation may take place through third-party platforms such as WhatsApp, Zoom, Google Meet, email services or other communication tools.

Such third-party platforms may process information according to their own privacy policies and terms. Users should review the relevant policies of those services where appropriate.

7. Enquiry Forms & Service Requests

Information submitted through website forms may be used by OHM Astro Global to respond to the submitted enquiry and coordinate the requested service.

Please avoid submitting highly sensitive information through general enquiry forms unless it is specifically required for the requested service.

8. Cookies & Website Analytics

Our website may use cookies or similar technologies for essential website functionality, performance, analytics, security or user experience purposes.

Where analytics or similar third-party services are used, those services may collect certain technical or usage information in accordance with their respective policies.

Users may be able to manage cookies through their browser settings, although disabling certain cookies may affect website functionality.

9. Sharing of Information

OHM Astro Global does not intend to sell personal information submitted by users.

Information may be shared with relevant service providers, communication platforms or professional personnel where reasonably necessary to provide the requested service, operate the website or fulfil legitimate business requirements.

Information may also be disclosed where required by applicable law, legal process or a lawful governmental request.

10. Data Security

We take reasonable steps to handle personal information responsibly and to protect it against unauthorised access, misuse or disclosure.

However, no method of electronic transmission, storage or communication can be guaranteed to be completely secure.

11. Data Retention

Information may be retained for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, meet contractual or legal requirements, resolve disputes or protect legitimate business interests.

12. Your Choices & Requests

Depending on applicable law, you may contact us regarding personal information you have provided to request clarification, correction or other appropriate action.

We may need to verify the identity of the person making such a request before taking action.

13. Children’s Privacy

Our consultation and professional services are primarily intended for adults. Where a service involves a minor, the relevant parent or legal guardian should make the enquiry or provide the required consent as appropriate.

14. External Websites & Links

Our website may contain links to external websites, platforms or services. OHM Astro Global is not responsible for the privacy practices, content or security of external websites.

Users are encouraged to review the privacy policies of external websites before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, technology or applicable requirements.

Any updated version will be published on this page with the revised date where appropriate.